Shipping & Returns

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping (USA): Estimated delivery time is 5–10 business days.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Lost or Stolen Packages SkyGiving is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

SECTION 2 - RETURN & REFUND POLICY

30-Day Money-Back Guarantee We want you to be completely satisfied with your purchase. If you are not happy with your order, you have 30 days from the date of delivery to request a return.

Eligibility for Returns To be eligible for a return, your item must be:

  1. Unused and in the same condition that you received it.

  2. In the original packaging.

  3. Accompanied by a receipt or proof of purchase.

Note: For hygiene reasons, earrings are non-returnable unless they arrived damaged or defective.

How to Initiate a Return To start a return, please contact us at skygivingshop@gmail.com. If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.